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Delivery & Return Policy

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FREE Delivery
We provide FREE Delivery & 14 Days Money Back Guaranteed to our beloved customers with no minimum order required.
Packages are generally dispatched within 2-5 business days after receipt of payment and are delivered via local delivery partners.
Delivery Policy
1. All orders will be delivered within 2-5 business days from the date of payment.
2. All packages will be sent via local delivery agencies depend on the availability.
3. The customer can track your parcel shipment status with our customer service officer.

4. If the customer has given us an undelivered address or contact number thus causing the parcel to be rejected, we will not be responsible for resending the parcel to you.

5. Customer will have to bear the additional shipping costs for resending the parcel.

Return Policy
At Fiiesta.com, we want you to be satisfied with your purchase.
However, we understand that sometimes things just don’t work out.
In order to provide the best possible service, we do accept incorrect or defective product returns within 14 days of purchase, subject to the following terms and conditions:
1) Item must be in their original purchase condition.
2) All packaging must be unmarked and not defaced in any manner.
How do I return an item?
For all return requests, please call us at 012 3323 168 or send an email at youhuat@fiiesta.com including your contact details, Order ID and the reason for return.
We will inform you once your request has been received and proceed with the refund as appropriate.